Refund Policy
Effective Date: 01-Sept-2025
At GemsofAi.com (owned and operated by WebAnaya Solutions), we strive to provide the best experience with our AI-powered tools and services.
1
Refund Eligibility
Conditions under which refunds are available
Refunds are available for:
- First-time purchases if requested within 7 days of the transaction
Refunds do not apply to:
- Renewed subscriptions
- Discounted purchases
- Promotional offers
2
Non-Refundable Cases
Situations where refunds cannot be provided
If you have used the Services extensively within the refund period
If issues arise due to third-party services or user error
Digital products already delivered or credits already consumed
3
How to Request a Refund
Steps to follow for refund requests
Please include in your email:
- Your full name and account email
- Date of purchase
- Reason for refund request
Processing Time: Approved refunds will be processed back to the original payment method within 5–10 business days.
Need More Help?
If you have any questions about our refund policy, please don't hesitate to contact our support team.